Shipping policy

This policy explains how TrendCrate processes and ships orders.

Processing Time

Orders are processed within 1–3 business days of purchase. You'll receive a confirmation email once your order ships, along with tracking information where available.

Shipping Time

Because our products are sourced from overseas suppliers, delivery typically takes 10–20 business days after processing, depending on your location and customs handling. Delays beyond our control (customs, weather, carrier issues) can occasionally extend this window.

Shipping Rates

Shipping rates are calculated at checkout based on your order and delivery address.

Where We Ship

We currently ship within Canada. If you're outside this area and want to place an order, contact us at trendcratehq@gmail.com and we'll see what we can do.

Order Tracking

Once your order ships, you'll receive a tracking number by email. If tracking hasn't updated in a while, reach out and we'll look into it.

Contact Us

Shipping questions can be sent to trendcratehq@gmail.com.